Help

Support

We aim to reply within 2 business days.

For app support, bugs, or feedback, email us.

Email us at hello@entropyventures.io

Include the product, device, OS version, and what happened. Screenshots help.

01What to include

The product or app.
Your device and OS version.
What happened and how to reproduce it.
Screenshots or a screen recording, if useful.

02Response times

We typically respond within 2 business days. Critical issues are prioritized.

03Billing & subscriptions

App Store purchases are managed by Apple. To change or cancel a subscription, open Settings → your name → Subscriptions. For refunds, visit reportaproblem.apple.com.

04Privacy & your data

To request access to or deletion of your data, email us from the address associated with your request. See our Privacy Policy for details on what we collect and your rights.

05Feedback

Send product ideas to hello@entropyventures.io.